Strategic Partners Business Development (Mobile Payments)

This position will be charged with managing and maintaining our most important partners. With an insatiable appetite for data, an ability to juggle and prioritize numerous projects simultaneously and the skills to manage and build relationships, you will be charged with ensuring premium publishers, developer communities and leading demand and monetization partners prosper on this mobile advertising platform.

This role requires a range of skills including, but not limited to analysis, product understanding, relationship management and strategic overview. To succeed in this role, you must be extremely proactive, tech friendly, able to balance strategy development with roll your sleeves up execution and, most importantly, eager to be judged by the success of your partners.

Responsibilities:

·         Extensive understanding of Strategic Partners’ structure, needs and capabilities. With this knowledge, grow business and revenue through the our mobile advertising platform, increase profitability and manage day-to-day activities required.

·         Develop and execute Strategic Partners’ specific business roadmaps incorporating marketing aspects, product enhancements and partner’s capabilities.

·         Constantly interact with Strategic Partners’ personnel from day-to-day executors to executive level sponsors. You will be the liaison between us and our most important Strategic Partners.

·         Contribute to the development of a repeatable success methodology.

·         Constantly evaluate the success of our Strategic Partners.

Requirements:

·         Deep understanding of the mobile advertising business, competitive landscape and surrounding markets,

·         A strong product background/experience in the mobile ad space,

·         Excellent work ethic and leadership skills,

·         Must be self-motivated, team-oriented, very responsible, and passionate about exceeding expectations,

·         Exceptional organizational, presentation, and communication skills, both verbal and written,

·         Ability to understand SaaS platforms and provide tier one support and guidance for the our platform,

·         Demonstrated ability to develop and manage ongoing execution processes,

·         Ability to excel in a high-stress and fast faced environment, overcoming time and cultural differences,

·         Extensive knowledge of Microsoft Office and the ability to master internal systems and management tools,

·         Bachelor degree (Master’s preferred).

Advantages:

·         Experience / familiarity with the App Monetization eco-sphere.

·         Understanding of the Apps Developer’s ecosystem.

·         Demonstrated exceptional customer skills from previous employment.

·         Product / technical background a plus.

·         Prior Partners management and/or project management experience with Fortune 1000 clients.

·         Consulting/professional services experience.

Technical Customer Engagement Project Manager

We are in search of a Technical Account Manager for our financial services technology client.

This position will be part of a Customer Engagement team.  That team is responsible for implementing, keeping and growing our client relationships.  We work to foster customer loyalty by ensuring that our customers fully utilize the value of our solutions and services and ensuring we deliver those services with high quality.

Your primary role is to work directly with clients to help provide business, functional and technology solutions; identify and build out client specific requirements for integrations and custom functionality on the our Financial Services Platform; then monitor and drive the implementation of those within the our company as well as our client organizations.  The position must facilitate and lead business process design/ redesign workshops while effectively establishing and managing customer/ stakeholder expectations.

Roles and Responsibilities

·         Establishes personal rapport with customers and other persons in a position to understand requirements

·         Analyze the business needs of the customers and stakeholders by identifying potential problems and proposing solutions.

·         Translate business requirements from the customer into functional and high level technical specifications, keeping in mind the technical and functional integrity of the application.

·         Support the internal development team to provide effective technical enhancements or solutions and work across operations, IT and administrative staff to ensure successful implementation of the client program/change

·         Validate the implemented solution against the functional specifications and as inspector to ensure that the project will match the business requirements

·         Communicate with business users related to the existence and use of delivered system functionality and current enhancements by providing product, service, or equipment-related technical and engineering information

·         May also help manage client relationships: Ensure that all of our clients’ needs are understood and addressed in the specifications so that client satisfaction and revenue are maximized and issues and risks are minimized immediately and for the long term

·         Develop subject matter expertise in the our products, systems, and processes in order to effectively sell, explain and implement our capabilities

Qualifications

·         Minimum 5 years’ experience in developing software requirements in client facing environments

·         Solid experience in relationship building with ability to interact with C-level executives

·         Ability to understand customer needs and technical requirements

·          Engineering/programming background preferred

·          Must understand business, functional and technical lingo with the ability to change content and style based on target audience

·          Prior experience in business process modeling and design, eliciting use-cases and scenarios.

·         Excellent oral and written communication skills

·         Solution-oriented, proactive approach coupled with practical knowledge of execution in a high-growth environment

·         Ability to manage time effectively

·         Bachelor's degree in Engineering, Computer Science, Business and/or other related field

·         Strong analytical, coordination, and documentation skills

·         History of meeting/exceeding deadlines and delivery high quality results

·         Experience with Microsoft Word, Project and Excel and other common productivity software

·          Must have worked with geographically dispersed teams

Should be able to travel to client sites as needed - maybe up to 25%. 

Senior Recruiter

We are in search of a Senior Recruiter for our client in San Mateo, California.

The right candidate for this role will have the following attributes:

• Be professionally polished
• Be agile in a fast paced environment; able to "roll with the punches"
• MUST HAVE a sense of humor
• Experience in a mid-size or start-up environment
• Bachelors degree preferred
• Able to be in the office 3-4 days a week.

·       

Recruiting Manager

We are in search of a sharp-shooting Recruiting Manager to lead a team of recruiters for an exciting energy company in San Mateo, CA. 

If you are the right person.......

• Your recruiting acumen and leadership will be tested as you build, train, and lead the recruiting team.
• You’ll direct an efficient, client-focused, cost-effective, recruiting function to attract, present and close “A” players for all our open positions.for
• You’ll shepherd candidates through our hiring process while maintaining a WOW candidate experience
• You can provide hands-on recruiting supports.
• You will build trusting partnerships with executives
• You can ensure your team is to tracking to its targets and transparently reporting on recruiting progress

Your Profile… Our ideal candidate is a senior level talent scout who’s led scalable nationwide sales recruitment, with:

• An impressive 8+ year history of hiring top-notch talent in record time for hyper-growth organizations
• Experience leading teams of highly productive recruiters in both a corporate and an agency setting
• Process-orientation and metrics-driven leadership approach
• Exquisite client management skills with a collaborative mindset, compelling presentation style and consultative approach
• Willing to be onsite at headquarters at least 4 days each week
• Excellent written and verbal communication skills required
• Excellent customer service skills required
• Education– BA degree
• Attributes – Drive, tenacity, confidence, integrity, humor, influential, collaborative, strategic, unfazed by colossal changes

FILLED | Inside Sales Manager

We are in search of an individual to manage an inside sales team for our SaaS client in San Francisco.

Reporting to the VP of Sales, this Inside Sales Manager will be responsible for managing the inside sales team and the lead generation process.  Major duties include: providing management communications to the Sales department; training & coaching; monitoring & reporting on sales metrics and managing the sales administration process.

Responsibilities:

* Build a solid inside sales team that exceeds sales goals

* Ensure that sales pipeline remains full with qualified leads and prospects

* Monitor employee productivity and motivate team to reach goals.

* Provide coaching for existing Account Executives and training for new staff.

* Ensure accurate and complete information is captured in customer relationship (Salesforce.com) system.

Requirements:

* University degree or college diploma

* Minimum of two years experience in Business to Business (B2B) sales environment

* Exceptional written and verbal communication skills

* Experience reporting to a senior management team.

* Able to work in a self-directed, fast-paced entrepreneurial environment

FILLED | Senior Linux System Administrator role in Sunnyvale (Perm Job)

We are in search of a Senior Linux System Administrator for our client in Sunnyvale, California.  This is a fulltime job opportunity with benefits.

The Senior Linux System Administrator is responsible for availability, installation, configuration, provisioning, operation, and maintenance of systems hardware and software. During the normal workday, the Systems Administrator will respond to trouble tickets created by the NOC, monitoring automations and internal customers; install new servers, rebuild existing servers, and configure hardware, peripherals, services, and settings in accordance with operational requirements.  During the work day the Systems Administrator will use, document, update and maintain installation and configuration procedures on the wiki, and shall contribute to and maintain best practices documentation for operations, security, and capital efficiency. 

Essential Duties and Responsibilities:

• Ensure proper security, monitoring, alerting and reporting for the infrastructure
• Work with the NOC and DCTech teams, using our Tivoli monitoring system and other tools to ensure the integrity and availability of our hardware, server resources, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
• Work with the incident team to diagnose and recover from hardware or software failures working with or as the Incident Commander to coordinate and communicate with our internal customers
• Assist project teams with technical issues in the planning phases of site or project development efforts
• Gather system requirements and support of several project teams in evolving, testing and rolling-out new products and services, then transitioning the site or product to post launch operations activities throughout life of the product or service
• Work with the R&D team and other systems engineers to make improvements
• Document processes and procedures and follow a formal change management procedure

Qualifications:

• Bachelor's degree in Computer Science or equivalent work experience
• 10+ years’ experience administering Linux required.
• Experience administering Windows Active Directory / II
• Experience with Apache and high volume web servers
• Experience with high volume mail servers
• Experience with monitoring tools, e.g. nagios, cacti
• Experience with kickstart or jumpstart maintenance and implementation
• Familiarity with load balancers
• Experience in analysis and system performance tuning
• Working knowledge of protocols such as DNS, HTTP, SMTP, SNMP
• Working knowledge of OSI model
• Knowledge of the challenges of a very large multifaceted global environment
• Experience in Perl or Shell Scripting, with experience implementing automation and monitoring using shell scripting and other related tools
• Experience with proxies / reverse proxies, e.g. squid, varnish
• Ability to implement automation and monitoring using shell scripting and other related tools, e.g. cfengine
• Has excellent verbal and written communication skills
• Strong analytical, troubleshooting, and problem solving skills
• Outstanding organizational skills and the ability to handle multiple projects simultaneously while meeting deadlines
• High degree of honesty and integrity
• Team-player, positive attitude and flexible

Validation Engineers (approx 12 month contract)

Our Client is seeking an experienced Validation professional in the San Francisco Bay Area. The Quality Engineer supports work stream efforts for projects below. The QE will support validation activities and prepare documentation that meet our Client’s internal standard operating procedures. Activities will include acting as Validation Engineer on GxP Learn project (Client’s Learning Management System) and Authoring, reviewing, and approving Validation work stream deliverables, including, but not limited to:

• Business Process Diagrams
• Validation Plan
• User Requirements Specification
• Functional Requirements Specification
• Design Specification
• Installation Qualification Protocol
• Operation Qualification Protocol
• Performance Qualification Protocols
• Data Migration Protocols
• Traceability Matrix, Summary Reports
• Standard Operating Procedure
• Documenting, investigating, reviewing, and approving Issue Reports
• Dry-running and executing test protocols
• Conducting Requirements Risk Assessment

Knowledge Requirements:

• Contributes to the development of validation concepts, techniques, and approach.
• Problem Solving: Develop solutions to complex problems which require the regular use of ingenuity and innovation.
• Ensures solutions are consistent with organization objectives.
• Discretion/ Latitude: Work is performed without appreciable direction. Exercises some latitude in determining objectives and approaches to assignment.
• Liaison (Internal & External Influence): Serves as consultant to the Project Core Team (members consists of QA, Business Process Owners, and System Manager), and moderate matters pertaining to the validation work stream.

Specific Requirements

• 6-12 years of strong Computer Systems Validation Experience
• Experience in Regulations (e.g. Part 11, Annex 11, cGMP, GAMP 4)
• Experiences with Risk Based Approach
• Experience in SaaS and ComplianceWire Learning Management System (preferred but not required)